Free Accounting & Billing Software
Last Updated: 12-March, 2026
At OrbeeCash, we value transparency. Because our software is provided as a long-term commitment via our Gold (1-Year) and Platinum (3-Year) packages, we offer a specific window for you to ensure our solution meets your business needs.
We offer a 7-day money-back guarantee starting from the moment of your initial purchase.
Eligibility: If you encounter a technical error or a system problem that prevents you from using the software, you may request a full refund within these 7 calendar days.
Finality: Once the 7-day window has passed, all payments for Gold and Platinum packages are final and non-refundable.
OrbeeCash provides a license for software use over a fixed term. Therefore, no refunds or pro-rated discounts will be issued in the following scenarios:
Business Shutdown: If your company ceases operations before your 1-year or 3-year term ends.
Transfer of Ownership: If the business is sold or ownership is transferred to another party.
Change of Mind: If you decide the software is no longer needed after the 7-day grace period.
Note: In the event of a merger or acquisition, you may request to transfer your remaining subscription balance to the new entity. This is subject to approval by the OrbeeCash administrative team.
If you face a technical issue within your first 7 days, please contact our Development Team at support@orbeecash.com. We will prioritize your fix; however, if the error remains unresolved and prevents core accounting functions, your refund will be processed immediately.
Method: Refunds are issued only to the original payment method used during checkout.
Timeline: Once approved, please allow 5 to 10 business days for the funds to reflect in your UAE bank account, depending on your bank's internal policies.